Create Operations Playbooks that include processes, workflows and templates to increase web operations efficiency and profitability. Visit Operations Playbook for additional information.

Search marketing

Using informed market and user profiling, create, implement and maintain search marketing solutions (organic and paid) that put you where your online users are.

Web project management

Manage web projects and solutions; including scope and budget development and ongoing monitoring and continuous improvement.

Web strategy

Research and create informed and sustainable web strategies that:  1) meet sustainable social and economic objectives and goals, 2) foster innovation and 3) ensure future and ongoing user-centric continuous improvements.